Whenever we access such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 (DPA) and The General Data Protection Regulation 2016 (GDPR) together and with other subsequent laws “Data Protection Laws”.
WHO WE ARE AND CONTACT DETAILS
In writing to:
The Attention of the Privacy Officer
Blue Badge Aware CIC
20-22 Wenlock Road
YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
THE DATA WE COLLECT ABOUT YOU
We process personal data. Personal data we process may include name, address, email address, telephone number, VRN (Vehicle Registration Mark).
Our collection methods are: through your VRM, through the engagement of our services, through our website by communications through the engagement of service providers
HOW WILL YOUR DATA BE USED
- We use information held about you in order to:
- carry out our obligations arising from any contracts entered between you and us.
- provide you with information, products or services that you request from us or which we feel may interest you.
- where you have consented to be contacted for legitimate interests.
- where we have obtained information for legitimate interests.
- allow you to participate in interactive features of our website; for example, asking a question via our contact form.
LEGITIMATE INTERESTS – CONTRACTS
Contracts: when on-site, we will capture details including vehicle registration mark and relevant activity, using Parking Wardens and/or CCTV (closed-circuit television) and/or ANPR (automated number plate recognition) in order to enforce parking terms and conditions. Where the terms have not been complied with, your personal data may be collected, processed, shared and retained in order to enforce the parking contract.
Marketing: if you are an existing contact or customer, we will only contact you by postal and electronic means (e-mail) with information about services or goods which you have previously purchased from us or enquired about. At any time, you can choose not to receive these types of communication by contacting us.
Our data retention policy is dictated by Data Protection Laws, this is available for inspection by submitting a written request using the contact details provided in this policy.
We keep information within the ‘organisation’ except where disclosure is required or permitted by law, or when we use third-party service providers (data processors) to supply and support our services. We have contracts in place with our data processors, this means they cannot do anything with your personal data unless we have instructed them to do so. They will hold it securely and retain it for the period we instruct.
We share and or receive data from the following third-party data providers: IPC and DVLA and this data may be shared for auditing purposes.
If you need further information regarding our General Data Protection Policy. please send an email to [email protected]
You can also send your request, in writing to:
Blue Badge Aware CIC
20-22 Wenlock Road
HOW TO COMPLAIN
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113